Archive for April, 2018

What Services Are Provided Through Off-Site IT Support?

In Texas, support technicians are a critical part of all business-related IT services. The staff manages all IT services and connections for the company. Businesses that hire an off-site support staff avoid high expenses such as salaries and employee benefits. A local vendor provides off-site technology support for area businesses.

Monitoring the Network

Vulnerabilities could emerge at any time and compromise the network. The issues could give a hacker the time they need to extract data from servers and databases. It is during the window of time that the hacker could also deploy ransomware and take over the network. The off-site support team monitors the network and its connections to prevent the attacks and keep data safer.

Updating Software and Implement Necessary Changes

Operating systems and software implementations require frequent updates. The support staff reviews the latest releases from the manufacturers. Software developers provide patches and updates when errors are …